Privacy Policy

Personal information

• Contact details: Name, email address, phone number, and postal address.
• Payment information: Credit card details, billing address, and other payment-related information.
• Account information: Username, password, and other details associated with your account.

Non-personal information

• Device information: IP address, browser type, operating system, and device type.
• Usage data: Pages viewed, time spent on pages, links clicked, and other actions taken on our website.

We use the collected information for the following purposes:

• Order processing: To process and fulfill your orders, and to provide you with the products and services you have requested.
• Communication: To send you order confirmations, updates, and promotional materials.
• Customer support: To respond to your inquiries, provide support, and improve our customer service.
• Personalisation: To personalise your experience on our website and recommend products that may be of interest to you.
• Analytics: To analyse usage patterns and improve our website and services.

We may share your information with third parties in the following circumstances:

• Service providers: We may share your information with service providers who perform services on our behalf, such as payment processing, shipping, and marketing.
• Legal requirements: We may disclose your information if required by law, or in response to legal processes such as a court order or subpoena.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

We implement appropriate security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no internet-based service can be 100% secure, and we cannot guarantee absolute security.

You have the following rights regarding your personal information:

• Access and update: You can access and update your personal information by logging into your account or contacting us.
• Opt-out: You can opt out of receiving promotional emails by following the unsubscribe instructions in the emails or contacting us.
• Delete: You can request the deletion of your personal information by contacting us, subject to certain legal obligations.

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device. You can manage your cookie preferences through your browser settings.

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information.

If you have any questions or concerns about this privacy policy or our data practices, please contact us at:

• Email: care@sheens.in
• Address: 3rd Floor, 75C, Park St, Park Street area, Kolkata, West Bengal